Privacy Policy

Welcome to Hangry Joe's. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hangryjoes-eat.top, place orders, or otherwise interact with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website immediately.

This Privacy Policy applies to all users located in the United States. Where applicable, we comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable federal and state privacy laws.

1. About Us

Hangry Joe's is a food service business operating through its website at hangryjoes-eat.top. We offer food ordering, delivery coordination, menu browsing, and related services.

For all privacy-related inquiries, please contact us at: [email protected]

2. Information We Collect

We collect several types of information from and about users of our website and services. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address (street address, city, state, ZIP code)
• Payment information (credit card number, expiration date, CVV — processed securely through third-party payment processors; we do not store full payment card details)
• Account username and password (stored in encrypted form)
• Any other information you voluntarily provide to us

2.2 Order and Transaction Data

When you place an order with us, we collect data related to that transaction, including:

• Items ordered and special instructions
• Order history and frequency
• Delivery preferences and times
• Transaction amounts and payment method type
• Loyalty program data, promotions used, or discount codes applied

2.3 Usage Data and Technical Information

When you access and use our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system and device type
• Referring URLs (the page you came from before visiting our site)
• Pages viewed and time spent on each page
• Links clicked and features used
• Date and time of each visit
• Crash reports and error logs

2.4 Location Data

With your permission, we may collect precise or approximate geolocation data from your device to assist with delivery address verification and to suggest nearby pickup or delivery options. You may disable location services in your device settings at any time, although this may limit certain features of our service.

2.5 Communications Data

If you contact us via email, phone, live chat, or any support form, we may retain records of those communications, including the content of your messages and any responses we provide.

2.6 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website. For detailed information, please refer to Section 8 of this Privacy Policy. The types of cookies we use include:

• Strictly Necessary Cookies: Required for the website to function properly.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements to you.

2.7 Social Media and Third-Party Data

If you connect with us through a social media platform or choose to log in using a third-party account (such as Google or Facebook), we may receive certain information from that platform, including your name, email address, and profile picture, subject to the privacy settings on that platform.

3. How We Use Your Information

We use the personal information we collect for a variety of purposes, all of which are aimed at providing you with a better experience and operating our business effectively. These purposes include:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders
• Verifying your identity and account credentials
• Managing your account and maintaining account security
• Coordinating delivery logistics and sending order confirmations
• Responding to your questions, complaints, or support requests
• Processing payments and issuing refunds where applicable

3.2 Website Improvement and Analytics

• Analyzing usage patterns and trends to improve website functionality
• Conducting internal research and data analysis to enhance our menu, pricing, and offerings
• Monitoring website performance and identifying technical issues
• Testing new features and measuring their effectiveness

3.3 Marketing and Promotions

• Sending you promotional emails, special offers, and newsletters (with your consent where required)
• Personalizing content and recommendations based on your order history and preferences
• Running targeted advertising campaigns on third-party platforms
• Administering contests, surveys, sweepstakes, or loyalty reward programs

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected]. Please note that even after opting out, you may still receive transactional or service-related emails.

3.4 Legal and Compliance Purposes

• Complying with applicable laws, regulations, and legal obligations
• Enforcing our Terms of Service and other agreements
• Preventing fraud, abuse, and unauthorized access
• Protecting the rights, property, and safety of Hangry Joe's, our users, and the public

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. Categories of service providers include:

• Payment Processors: To securely process credit and debit card transactions (e.g., Stripe, Square).
• Delivery Partners: To fulfill delivery orders and communicate delivery status.
• Email Marketing Platforms: To send promotional and transactional emails on our behalf.
• Analytics Providers: Such as Google Analytics, to help us understand website traffic and usage patterns.
• Cloud Hosting and IT Services: To store data and maintain website infrastructure.
• Customer Support Tools: Platforms used to manage support tickets and live chat.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such disclosure is necessary to:

• Comply with a subpoena, court order, legal process, or governmental request
• Enforce our Terms of Service or other agreements
• Protect and defend the rights or property of Hangry Joe's
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

4.3 Business Transfers

In the event that Hangry Joe's undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if your personal information becomes subject to a different privacy policy as a result of such a transaction.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.

4.5 With Your Consent

We may share your personal information with third parties in any other way if we have obtained your explicit consent to do so.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:

• Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers. Sensitive information such as payment card details is encrypted using industry-standard protocols.
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need that information to provide services to you.
• Password Security: Account passwords are stored using strong hashing algorithms. We encourage you to use a unique and strong password for your account.
• Regular Security Audits: We conduct periodic reviews of our data collection, storage, and processing practices to assess security vulnerabilities.
• Data Minimization: We collect only the personal information necessary to fulfill the purposes outlined in this Privacy Policy.
• Incident Response: We maintain procedures for responding to data security incidents and will notify affected individuals and relevant authorities as required by applicable law.

6. Your Privacy Rights

Depending on your state of residence, you may have specific rights with respect to your personal information. Hangry Joe's respects and honors these rights as required by applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

To exercise any of these rights, please submit a verifiable consumer request by contacting us at [email protected]. We will respond to verifiable requests within 45 days as required by the CCPA. If we require additional time (up to 90 days total), we will notify you of the extension within the initial 45-day period.

6.2 Rights Available to All U.S. Users

Regardless of your state of residence, all users of our website may:

• Access and Update Your Account Information: Log in to your account to review and update your personal details at any time.
• Opt Out of Marketing Emails: Click the unsubscribe link in any marketing email or contact us directly.
• Request Data Deletion: Contact us to request the deletion of your account and associated personal data.
• Withdraw Consent: Where processing is based on consent (e.g., location tracking), you may withdraw consent at any time.

6.3 Authorized Agents

California residents may designate an authorized agent to make a CCPA/CPRA request on their behalf. To use an authorized agent, we may require written authorization from you and may verify your identity directly before processing the request.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our general retention practices are as follows:

When personal data is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our internal data retention and deletion procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve functionality, analyze usage, and deliver relevant advertising. By continuing to use our website, you consent to our use of cookies as described in this section.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to remember your actions and preferences over time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

8.2 Types of Cookies We Use

• Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve website performance. They help us know which pages are the most and least popular and see how visitors move around the site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your login details or language preferences.
• Targeting and Advertising Cookies: These cookies are set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.

8.3 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site, and some features may not work properly. For more information about managing cookies, visit www.allaboutcookies.org.

To opt out of Google Analytics tracking specifically, you can use the Google Analytics Opt-out Browser Add-on.

9. Children's Privacy

Hangry Joe's does not knowingly collect, solicit, or process personal information from children under the age of 13, nor do we direct our services to children under the age of 18. Our website is not designed or intended for use by minors.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without verified parental consent, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

This policy is consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), enforced by the Federal Trade Commission.

10. International Data Transfers

Hangry Joe's is based in the United States, and your personal information will primarily be processed and stored on servers located within the United States. However, some of our third-party service providers may operate in or store data in other countries.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and privacy laws of the United States may differ from those in your home country. By using our services, you consent to the transfer of your information to the United States.

When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected, including ensuring that our service providers adhere to applicable data protection standards.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

This Privacy Policy applies only to hangryjoes-eat.top and the services provided by Hangry Joe's. It does not apply to any third-party websites or platforms that may be accessible through links on our website.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for responding to DNT signals, and our website does not alter its data collection practices in response to DNT browser signals. However, you can manage your privacy preferences through your browser settings and our cookie management tools as described in Section 8 of this policy.

13. FTC Compliance and Consumer Protection

Hangry Joe's complies with the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, including misrepresentations about data collection and privacy. Our privacy practices are designed to be transparent, honest, and consistent with the representations made in this Privacy Policy.

We are committed to:

• Providing clear and accurate disclosures about our data practices
• Honoring the choices you make about your personal information
• Maintaining reasonable security measures to protect your data
• Not engaging in deceptive practices regarding the collection, use, or sharing of personal information

14. How to File a Complaint

If you have concerns about our privacy practices that we have not addressed to your satisfaction, you have the right to file a complaint with relevant regulatory authorities.

14.1 Contact Us First

We encourage you to contact us first so we can address your concerns directly:

• Email: [email protected]
• Website: hangryjoes-eat.top

We will do our best to resolve your complaint promptly, typically within 30 days of receiving it.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response, you may file a complaint with the appropriate government authority:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on our website's homepage or other prominent location
• Send an email notification to registered users (where required by law or where we deem appropriate)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acceptance of such changes.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact our privacy team using the information below:

We aim to respond to all legitimate privacy inquiries within 30 business days. For verifiable consumer requests made under the CCPA/CPRA, we will respond within 45 days, with the possibility of a 45-day extension if necessary.

This Privacy Policy was last reviewed and updated on May 20, 2026. All prior versions of this Privacy Policy are superseded by this version.